PointineerBeta

Privacy Policy

Last updated: February 15, 2026

1. Introduction

Ninja Operations LLC ("we," "our," or "us") operates Pointineer. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or create an account with us. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We collect information in the following ways:

2.1 Account Information

When you create an account, we collect:

  • Email address: Used to identify your account and communicate with you.
  • Name: Your display name, which may be provided by you or obtained from your Google account if you sign in with Google.
  • Profile image: If you sign in with Google, we may receive your profile picture.

2.2 Automatically Collected Information

  • Usage Data: Information about how you use our website, including pages visited, time spent, and navigation patterns.
  • Device Information: Browser type, operating system, and device identifiers.
  • IP Address: Your IP address may be collected for security and analytics purposes.

2.3 Cookies and Storage Technologies

We use the following technologies to store information on your device:

  • Authentication Cookies: Essential cookies that keep you logged in and maintain your session. These are strictly necessary for the website to function.
  • Session Storage: We use browser session storage to generate a temporary session identifier for anonymous page visit tracking. This identifier is automatically cleared when you close your browser and is not used to identify you personally.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to provide you with our services when you create an account.
  • Legitimate Interests: Processing for analytics to improve our services, provided this does not override your rights.
  • Legal Obligation: Processing required to comply with applicable laws.
  • Consent: Where required, we will obtain your consent before processing (e.g., for marketing communications).

4. How We Use Your Information

We use the information we collect to:

  • Create and manage your user account
  • Provide, maintain, and improve our services
  • Authenticate your identity and maintain session security
  • Analyze usage patterns to enhance user experience
  • Communicate with you about updates, changes, or service-related matters
  • Detect, prevent, and address fraud, abuse, or security issues
  • Comply with legal obligations

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

  • Account Data: Retained for as long as your account is active. You may request deletion of your account at any time.
  • Usage Analytics: Aggregated analytics data may be retained indefinitely. Individual session data is typically retained for up to 90 days.
  • Session Storage: Automatically cleared when you close your browser.

6. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: We may share data with third-party service providers who assist us in operating our website (e.g., hosting, analytics), subject to confidentiality obligations.
  • Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

7. International Data Transfers

Our servers are located in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy and applicable data protection laws.

8. Data Security

We implement appropriate technical and organizational security measures to protect your information, including encryption of data in transit (HTTPS), secure authentication mechanisms, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites, including loyalty program providers and partners. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Your Rights

10.1 Rights for All Users

Regardless of your location, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your account and personal data.

10.2 Additional Rights for EEA/UK Residents (GDPR)

If you are located in the European Economic Area or United Kingdom, you also have the right to:

  • Data Portability: Receive your personal data in a structured, commonly used, machine-readable format.
  • Restriction: Request restriction of processing of your personal data.
  • Objection: Object to processing based on legitimate interests.
  • Withdraw Consent: Where processing is based on consent, withdraw that consent at any time.
  • Lodge a Complaint: File a complaint with your local data protection authority.

10.3 California Residents (CCPA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act:

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
  • Right to Opt-Out: We do not sell personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link.

To exercise any of these rights, please contact us at privacy@pointineer.com. We will respond to your request within the timeframe required by applicable law.

11. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information. If you believe we have collected information from a child under 13, please contact us at privacy@pointineer.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the "Last updated" date, and where appropriate, notifying you by email. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@pointineer.com

Ninja Operations LLC
8 The Green, Ste A
Dover, DE 19901